ÌìÃÀ´«Ã½app

Contact us & FAQs

Frequently asked questions

The Alumni Relations and Engagement Team facilitate the University's ongoing relationship with its alumni through an annual program of events, activities, benefits and communications.

Answers to our most common questions can be found below. If you can't find the answer you're after please call or email us.

Q. What does "Alumni" mean?

The word 'alumni' [uh-luhm-nigh] means the graduates of a university. At the University of ÌìÃÀ´«Ã½app graduates, exchange students and honorary award recipients are considered alumni.


Q. Do I need to join the alumni community?

When you graduate from ÌìÃÀ´«Ã½app you are automatically part of the global alumni community. Remember to keep your details up to date with ÌìÃÀ´«Ã½app. 

Q. Do I need to update my contact details with ÌìÃÀ´«Ã½app?

Yes. To continually benefit from your relationship with ÌìÃÀ´«Ã½app, please stay in touch by keeping your details up-to-date. You can do this using the update my details form.


Q. How can I contact some of my friends from ÌìÃÀ´«Ã½app?

Due to privacy restrictions, ÌìÃÀ´«Ã½app cannot give you your friend's contact details.


Q. Should I tell ÌìÃÀ´«Ã½app when I change my job?

Yes. We'd like to know where our alumni are working, so we encourage all alumni to tell us about their career moves using the update my details form.

Q. What are the benefits for alumni?

All alumni are entitled to a range of benefits and volunteering opportunities, you can view the full list over on our benefits for alumni page.


Q. Can I keep my ÌìÃÀ´«Ã½app email account?

Your ÌìÃÀ´«Ã½appmail account will be available for a period of 6 months past the end date of your course. Once this 6 months has passed, your ÌìÃÀ´«Ã½appmail account will be deactivated.

Should you re-enrol as a ÌìÃÀ´«Ã½app student in the future, your ÌìÃÀ´«Ã½appmail account will be automatically recreated with your original username.

To ensure you remain updated about opportunities and benefits for ÌìÃÀ´«Ã½app alumni, please update your contact details including your preferred personal email address.


Q. Can I use the ÌìÃÀ´«Ã½app Library?

Yes, you're entitled to a free alumni ÌìÃÀ´«Ã½app Library membership.


Q. How do I find out about events at ÌìÃÀ´«Ã½app?

ÌìÃÀ´«Ã½app hosts social and professional events for alumni and friends of the university. Access the ÌìÃÀ´«Ã½app Alumni Events Calendar for information on upcoming events and activities at ÌìÃÀ´«Ã½app.


Q. How do I get an alumni discount card?

To request your card please email alumni@uow.edu.au and include your full name and postal address. The discount card is only required to claim discounts in ÌìÃÀ´«Ã½app, all other discounts can be claimed without a card.


Q. How do I subscribe to the alumni newsletter?

You automatically receive our alumni e-newsletter plus invitations to events and occasionally other communications which may be relevant to you. You can change your subscriptions at any time using the subscription preferences form.

Q. How can I get a certified copy of my ÌìÃÀ´«Ã½app qualification?

You need to complete the relevant request form available on the Official ÌìÃÀ´«Ã½app Documentation webpage. The Student Service team handles these requests, so please contact them if you have questions or require further information: email askuow@uow.edu.au


Q. How can I get my employee's ÌìÃÀ´«Ã½app qualification verified?

There are a number of education verification options available to third parties:

  1. You can check ÌìÃÀ´«Ã½app’s public graduation roll
  2. Ask to see your employee's hard copy certified academic document(s)
  3. Ask your employee to provide you with a link to their digital academic document(s) issued via My eQuals 

For the most up-to-date information on the options available to you, refer to the ÌìÃÀ´«Ã½app education verification webpage.

Q. Are there any ÌìÃÀ´«Ã½app services and facilities that the community can use?

Yes, ÌìÃÀ´«Ã½app offers a range of services and facilities including childcare, entertainment and accommodation.


Q. How can I donate books to the Alumni Bookshop?

Donations can be delivered to the Alumni Bookshop during its opening hours from February to November. Please contact the Alumni Bookshop on +61 2 4221 5977 or visit their .

Alumni Relations and Engagement Team contact details

General Enquiries

Email: alumni@uow.edu.au

Telephone: +61 2 4221 3169