All members of the University of ÌìÃÀ´«Ã½app community have access to a ÌìÃÀ´«Ã½app User Account.
ÌìÃÀ´«Ã½app User Account and password management
Your ÌìÃÀ´«Ã½app User Account gives you access to the various IT services available as well as your personal information stored within your ÌìÃÀ´«Ã½app Account Profile. Your User Account also allows you to login and change your password.
ÌìÃÀ´«Ã½app User Account
Staff, associates and students get allocated ÌìÃÀ´«Ã½app User Accounts upon employment or enrolment.
Students activate their accounts as part of the enrolment process.
All staff and associate accounts have a sponsor, these sponsors are responsible for day-to-day management of ÌìÃÀ´«Ã½app user accounts for faculties and divisions. Staff, associates and students who have an IMTS managed device can apply for local desktop admin rights to their machine by logging a ticket through the .
ÌìÃÀ´«Ã½app password management
The ÌìÃÀ´«Ã½app self-service password management tool (PWM) lets you manage your password anytime/anywhere without needing to contact IMTS.
PWM is easy to use, only takes a few minutes to set up and gives you access to secure online password recovery, with SMS and alternate email.
It is a requirement at ÌìÃÀ´«Ã½app to have a PWM security profile, so set yours up today to access to secure online password recovery options.
Always remember, IMTS will never ask for your username or password via email.
Multi-Factor Authentication (MFA) set up and management (Staff)
ÌìÃÀ´«Ã½app uses MFA for several ÌìÃÀ´«Ã½app systems and applications. During your first login to these systems, you will need to set up your MFA and verify your login. You should have at least two authentication methods in case you change or misplace your mobile phone. MFA is session based and will expire within 30 days.
This means, you will be prompted to reauthenticate to university systems on a regular basis. The following steps help you set up MFA on your ÌìÃÀ´«Ã½app User account:
- View the to access information and instructions.
- In the new window, click on ‘Use internal login’.
- Add your ÌìÃÀ´«Ã½app username and your password, then click ‘Login’.
- Please read the Knowledge Base article to inform yourself about the MFA methods, expected MFA behaviours, and having at least two authentication methods.
- Select the appropriate guideline to set up MFA and add an alternate method.
Need help?
- On campus and online students should contact IT Student Support on +61 2 4221 3000 or email student-accounts@uow.edu.au
- Staff should contact the IT Service Desk on +61 2 4221 3000 (extension 3000) or email imts@uow.edu.au
- Search for answers online in our comprehensive
- Staff & students of international campuses should contact their local IT support