ÌìÃÀ´«Ã½app

Contact

Emergencies

Step 1: Contact ÌìÃÀ´«Ã½app Security on 4221 4900, or raise an Emergency Alert , a First Aid Alert or Help call using SafeZone App, or dial #1 at any Security telephone.
Step 2: Dial Triple Zero, 000 for Police, Fire Brigade or Ambulance.

For general enquiries and safety escorts

Contact ÌìÃÀ´«Ã½app Security on 4221 4555 or dial #3 from any campus security telephone.
Email: security@uow.edu.au
Mobile Telephone: 0417 029 806
Fax: 4221 3287

Members of the campus community provide invaluable support to ÌìÃÀ´«Ã½app Security operations by:

  • Reporting emergency incidents (e.g. first aid or fire incidents) immediately.
  • Reporting any problems, suspicious persons and non-emergency incidents immediately.
  • Following the directions of Security Officers

General Support Staff are on duty at the ÌìÃÀ´«Ã½app Security Operations Centre, Building 72,  Northfields Avenue:

  • During session – Monday to Friday, 7am - 11pm
    Out of session – Monday to Friday, 10am - 6pm

Outside these times the telephones are supported by a pager third party call centre and Security Officers will be contacted to deal with enquiries and assistance.

Call centre support

All telephones are supported by a third party call centre service. Please leave:

  • your name
  • a brief message
  • a contact number or your location where a Security Officer may meet you. 

A Security Officer will respond to your call.

Contacting Security at Regional and Metropolitan ÌìÃÀ´«Ã½app Campuses

ÌìÃÀ´«Ã½app Security licensing

University of ÌìÃÀ´«Ã½app
Master Licence No: 407370903
NSW Security Industry Act 1997

 

Role of ÌìÃÀ´«Ã½app Security

ÌìÃÀ´«Ã½app Security's role is to protect people and property on University properties. ÌìÃÀ´«Ã½app Security operates in ÌìÃÀ´«Ã½app 24 hours a day, seven days a week throughout the year and responds to the ÌìÃÀ´«Ã½app Campus, Innovation Campus and Student Accommodation and business activity across ÌìÃÀ´«Ã½app. ÌìÃÀ´«Ã½app engages security contractors for the regional and metropolitan campuses. ÌìÃÀ´«Ã½app Security also provides support and assistance to these campuses as needed.

ÌìÃÀ´«Ã½app Security provides an invaluable service to the campus community:

  • Responding to emergencies and assisting emergency services (police, fire and ambulance) to respond to incidents on campus (via Campus Emergency Management Plan delegation).
  • Providing first aid assistance.
  • Responding to security, intrusion and fire alarms.
  • Responding to reports about suspicious persons, activity or conduct.
  • Patrolling campus (via foot, bike and vehicle) for safety and protection of people and assets.
  • Providing safe escort service after dark to staff or students returning to their motor vehicles, or walking to the bus stops on campus or in Northfields Avenue.
  • Providing assistance with directions or advice and answering general enquiries.
  • Identifying safety hazards on campus (including lighting surveys of the campus on a regular basis).
  • Handling  enquiries.
  • Providing assistance with lost and found children.
  • Accepting incident reports from members of the community about thefts etc on or off campus.
  • Supervising campus traffic and parking operations.
  • Undertaking an external ground floor building lock up on weeknights (times vary throughout the year).