ÌìÃÀ´«Ã½app

Audio and video

Making video and audio media accessible

Videos on the ÌìÃÀ´«Ã½app website must provide captions and transcripts

  • Captions - text version of the speech and non-speech audio information needed to understand the content. They are synchronized with the audio and usually shown in a media player when users turn them on. Videos hosted on ÌìÃÀ´«Ã½app's official YouTube channel will have captions automatically generated. The automatic captions are not perfect, so you need to check and amend them as needed.
  • Transcript - A text version of the speech, non-speech audio, and a description of visual information needed to understand the video content.
  • Audio description is essential if providing audio-only content (e.g. music score).

Captions should include:

  • All words spoken by characters (including stuttering etc).
  • Words spoken by a narrator.
  • The words to any song.
  • Identification for off-screen speakers.
  • Descriptions of sound events that impact the story or meaning.

Captions do not need to include:

  • Every word or sound effect where the pace of a video sometimes makes it impractical.
  • Information that is already displayed on the screen, e.g. text in a PowerPoint slide.

Accessible media is essential for people with disabilities and beneficial to all

Captions can be used

  • In loud environments where users cannot hear the audio or in quiet environments where users cannot turn on sound.
  • By people who may not understand the spoken language well or are not native speakers of the language.

Transcripts can be

  • Skimmed or read before deciding whether to watch the video.
  • Accessed without using data to play or download videos.
  • More easily translated to other languages, including Braille.
  • Used offline, printed, or read at own pace.
  • Accessed by search engines.

More things you can do

  • Always use videos as a complementary channel to enhance written information.
  • Disable auto-play.

Resources and further information

  • Planning or producing audio or video content - refer to